Waldo Help Center

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Waldo Help Center

Event Parent/Attendee Support

Event Parent/Attendee Support

Help with using Waldo for your event's photos

Can I use an international number?

I AM / NAM Nationals / IJM

I'm not able to see my photos in the Waldo app.

How do I access the pageant live streams?

How does the Digital Photo Pass work? Can I purchase single photos instead?

I haven't received a notification for matched photos.

Can I sign up with an international number for Events?

Which I AM / IJM / NAM Nationals pageant photos will be delivered via Waldo?

How do I find my pageant Interview Video?

How can I contact the photographer for I AM / IJM / NAM Nationals 2023?

Where are my photos?

How do I join the I AM / IJM / NAM Nationals 2023 Gallery?

I accidentally selected the wrong age division when signing up. How do I fix this?

Can I invite other family members to view my photos?

What are my purchase options?

I received incorrect matches.

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General FAQs

Can I download my matched photos from the Waldo website?

How do I download my matched photos from the Waldo app?

How do I sign up?

How to sign up for an event?

Can I invite other family members?

How do I view my photos from an event?

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JKP Sports

How do I sign up for JKP's photos?

How can I view my photos for JKP?

Where are my photos from JKP?

How can I update my photo?

What are my purchasing options for JKP?

JKP Plaque Information

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