Waldo Help Center

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Waldo Help Center

Camp Parent Support

Camp Parent Support

Help with using Waldo for your summer camp photos

Getting Started with Waldo

What is Waldo?

Do I have to pay to see photos?

How do I sign up?

Can I sign up with an international number?

Make the most of your Waldo subscription

Can I invite other family members?

How do I order prints?

Sharing your photos to social media.

Send your camper a custom Waldogram!

General FAQs

I have used Waldo before, do I need to sign up again?

Do both parents need to register?

I signed up for the service but I’m not getting any matches yet. What’s Waldo doing?

How do I update my selfie?

How can I view my photos on my computer?

How do I download all my matched photos in the app?

I texted the join code to the number, and got no response. What now?

That's not my camper in the photo.

I signed my camper up for the wrong year.

Will I get to see all the camp photos in addition to the ones of my camper?

Can I change my camper's user name?

Can I tag a photo of my camper?

How can I change my Waldo notifications?

Will Waldo share my selfie or matched photos with the world?

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