General FAQs
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      1. Waldo Help Center
      2. Camp Parent Support
      3. General FAQs

      I signed up for the service but I’m not getting any matches yet. What’s Waldo doing?

      No photos can mean a couple things:

      1) The camp has not uploaded any photos of your camper yet in the album. 

      OR 

      2) Your camper’s submitted selfie is blurry, dark, or unclear and Waldo is having a hard time matching it.

      Email support@waldophotos.com for quick help or replace your camper’s photo inside the Waldo app.