Instructions on making sure your phone settings are correct in order to receive alerts OR to switch from Push Notifs to Texts.
Waldo App (iOS)
- Click on the 3 horizontal lines shown at the top left of the app and you'll see a blue navigation menu appear from the left side of the screen.
- Click on Notifications. If you have Text Message notification enabled you'll see information at the top of the screen that says Enable Push Notifications in order to receive alerts when I find your photos! If you click on the blue button that says Start receiving alerts you will see a pop-up menu that says Waldo Would Like to Send You Notifications. Once you click on Allow you will receive Push Notifications instead of Text Message notifications.
- To select which notifications arrive via Push click on the gear icon shown at the top right of the Notifications screen and toggle your Alerts on or off. At the bottom of the screen you will see options to send General Alerts and Matched Photo Alerts via Push Notifications and/or Text Message notification.
- If you are currently receiving Push Notifications and would prefer to receive Text Message notifications instead, please exit the Waldo app and navigate to your phone's device Settings, scroll to Notifications and click on it, then scroll down to Notification Style until you see the Waldo logo face.
- Under Notification Style you will see a toggle that says Allow Notifications. If you toggle it on you will receive Push Notifications instead of Text Message. If the toggle is already on (shown in green) toggle it to off (gray) to switch back to Text Message notifications.
- If you toggle on Push Notifications you will see options appear to set the Alert and Banner style for your notifications. Please note that if you enable Push Notifications then turn off Alerts you will not receive notifications for matched photo delivery. To fix this select your Alert style or switch back to Text Message notification (see #4 for more info) to receive notifications as matches are found.
Waldo Website via Browser
- After logging in click on your picture shown in the top right of the screen, then click on Account Settings.
- Click on Notifications, then select Push Notification or Text Message for your General Alerts and Matched Photo Alerts.
Waldo App > Settings
Waldo App > Notifications
Click Allow to Switch to Push Notifications
Waldo App > Notifications > Notification Settings
Device Settings > Notifications > Notification Style > Waldo